Menu Close

Lyca Mobile Email Address (UK)

You can use the Lycamobile email addresses for providing feedback, asking questions, sales-related queries, or any other contact reasons. If you want to make a complaint to Lyca Mobile, you may also use the email address provided below.

lycamobile email address uk

To send an email to Lycamobile customer service:

You can also fill out the online form on this page:

For making complaints:

Most email requests are replied to within 5 working days, however, depending on the case, it might take more. For more urgent queries, you can use the Lyca Mobile Live Chat.

  1. Use a Clear Subject Line: Make sure the subject line of your email gives a concise summary of your complaint. For example, “Issue with Order #12345” or “Concern about service Quality.”
  2. Be Polite and Professional: Even if you’re frustrated, it’s essential to remain calm and courteous. Avoid using aggressive or accusatory language.
  3. State the Facts: Clearly and concisely explain the issue. Include relevant details such as dates, times, order numbers, or any other pertinent information.
  4. Be Specific: Clearly state what you’re unhappy about. Instead of saying, “Your service was terrible,” you might say, “I waited for over 45 minutes on hold without getting a response.”
  5. Include Evidence: If possible, attach photos, screenshots, or any other evidence that can support your claim.
  6. State What You Want: Be clear about the resolution you’re seeking. Whether it’s a refund, replacement, apology, or some other action, specify your desired outcome.

LiveChat Directory is not affiliated to, linked with, or otherwise endorsed by Lycamobile. All product and company names are trademarks or registered trademarks of their respective holders.


Leave a Reply

Your email address will not be published. Required fields are marked *