Menu Close

Holiday Extras Live Chat | Customer Service

Holiday Extras Live Chat Is Open For The Following Hours:

Monday – Friday: 9:00 am – 5:00 pm
Saturday – Sunday: Closed

The Holiday Extras Live Chat support team is friendly, knowledgeable, and ready to help their customers with new or existing holiday bookings. The team can also provide help and support with travel insurance details, payment information, and other any query or question.

Customers can use the Free Web Chat service and instantly talk to one of the trained travel experts to get complete information and make their holiday extra special both before and during their holiday.

The Holiday Extras Web Chat option can be found halfway down the page on the left side. You can click on “live chat”, to start a conversation with one of the customer care representatives.

To access the Holiday Extras Live chat you can click on the image below

Holiday Extras live chat

If the live chat is not available, you can use the Holiday Extras Email Address.

How To Contact Holiday Extras Customer Service?

You can contact the Holiday Extras Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.


  1. Paul Dixon

    How come £100.33 has been taken out of our account and we’re not going on holiday?
    Going to get in touch with Barclays so they can sort the problem.

    No telephone number to phone.

  2. Barbara Dovell

    The system froze. I have lodged a complaint. My flight was delayed EZS8482 1 April 2023 scheduled for 2.10 and delayed. When we got to the lounge, because of big delays to other flights we were refused entry for 5 persons though they said some but not all our party could enter. This is clearly not appropriate and I had purchased refusal entry and delayed flight cover. Please refund the full amount cancelled. The full amount has been charged, please see below.

    Kind regards
    Barbara Dovell
    Tel 44 77******10.

  3. Deborah Morley

    Please contact me asap – I have just booked with you but did not note down the reference no so cannot chat with you. I have booked a room at Novhotel on 2nd November – I did not need parking but noticed this is for parking to – Please contact me urgently or I will need to dispute payment with AMEX

    Many thanks

  4. Fiona Prince

    Hi I have a car park booking for car park 3 at Exeter Airport, booking Ref. CBRQGF. This was booked until 1700 on 26 Jun 21, I have been delayed and need to extend my car parking until 1700 on 29 Jun 21. Please contact me ASAP to arrange payment for the additional days parking.

  5. Ceris Brewster

    06BPD 8th May. 06BT9 24TH September. Our May booking was cancelled and now our September flights have been cancelled. Looking for one refund and rebooking for the 24th September for Bristol Airport

  6. Patricia Rolfe

    When our holiday was cancelled I contacted holiday extras and as I had paid cancellation waiver requested a cash refund to find out I have now been sent a voucher which I do not want. They all want their money back as some have been shielding and now do not wish to travel for the unforeseeable future as they are frightened of catching the virus.
    So I am asking please may we have a cash refund.
    My parking ref no was 070TA my registration number was AV60FSJ. I look forward to your reply
    Thank you
    Pat Rolfe

Leave a Reply

Your email address will not be published. Required fields are marked *