Passport Office Live Chat is available for the following hours:
From Monday to Friday: 8am to 8pm
Weekends and public holidays: 9am to 5:30pm
Webchat might not be available during peak hours. You can continue to the link provided below and once an agent becomes available, you will be able to open a web chat. Alternatively, if you’re looking to apply for a passport urgently, you can follow the instructions here.
Access the UK passport office live chat using the link below
How do I speak to an adviser at the UK passport office?
You can connect to their web chat during their working hours, from 8am to 8pm on working days and from 9am to 5:30pm during weekends and bank holidays. Follow the instructions provided on this page to connect to an adviser.