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Halfords Live Chat

Halfords Live Chat is open for the following Hours:

7 days a week Monday to Friday 09:00 to 20:00, Saturday 09:00 – 18:00 & Sunday 10:00 – 17:00.

Halfords live chat


The live chat facility is available for any query relating to Halfords retail stores. This does not include the Halfords auto centers. You are also able to discuss any online orders you have made.

To access the webchat please click on the link below

Halfords Live Chat

There are 3 teams stationed in Halfords contact center team. Retail stores customer service, auto centre garages, and others. They are experiencing a spike in their incoming contacts so you might have to wait in line for a few minutes. 

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  1. Colin

    I have a free mot voucher.When I place my order for a free mot and enter the voucher code and apply it does not delete payment to zero.The voucher code I enter is XM64-5LCL-NRVM-4629 What am I doing wrong

  2. Martin Tinning

    I am still shielding ( for health reasons ) but my bike needs its annual service ( I have a 3 year service agreement with you ). I am avoiding going into any shops, so would it be possible for a member of your staff to collect it from outside your Durham branch if take it there? I’ve tried ringing several times but can’t get through. I do realise your staff are very busy so I’m not complaining! In fact your staff are superb and the service they undertake is exemplary.
    Thank you,
    Martin Tinning

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