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Clearpay Live Chat | Customer Service

Clearpay Live Chat is Open for the Following Hours:

24 hours a day – seven days a week

Clearpay Live Chat

Besides its great financial services, Clearpay has also an amazing live chat feature on its website. This live chat feature enables the customers to contact the helpful and supportive team of the company for resolving any of their queries instantly.

If the live chat is not available, you can contact Clearpay via their email address.

How to Contact Clearpay Live Chat

For contacting Clearpay Live Chat you have to visit the homepage of its website where you will find the ‘contact us’ tab. Click this tab and you will instantly land on another page where you will see many query tabs. Click your desired query category and a new contact form will open up. Fill out the form with the required information and then submit it. Once they receive your query, one of the reps of the customer service team will get back to you as soon as possible. At present, Clearpay has no live chat facility and instead has provided a contact form.

For accessing Clearpay Contact Form click on the following link.

clearpay live chat

They do offer live chat through their mobile application which requires you to download their phone app. Once you have installed their app, you can go to your profile and click on the “compose a message” button to get started.

Clearpay Customer Service

You can contact the Clearpay Customer service team via live chat, online contact form and call. For a faster turnaround time, you can contact them via phone at 0808 164 9707. You can contact them for various reasons such as, reopening disabled accounts, requesting refunds, payment queries and identity verification.

Why should you use LiveChatDirectory?

We understand how hard it can be at times to get a refund or cancel an order or get compensation for a lost package. We’ve had over 1.7 million users over the past year, trying to connect to more than 800 brands in the UK, we can help you get the help you need as soon as possible.


  1. Meeravath Ravindra naik

    I have a problem for this clear pay app when I entered mail I’d& password it’s not login my app it’s shows complete your profile like that can you please slove the problem

  2. Estenetia Meikle

    Hi I fond clairpay very confusing the payment was sopose to be made today I don’t understand . the money is in my account so why didn’t they take it?I got a text saying make payment now even though the money was in my account so I’m trying to call them to pay out money that in my account & pure dead ends can’t get through to no one.

  3. Mrs Lesley McDonald

    I can’t access my clearpay account to pay on my upcoming payments I’ve tried for nearly2 wks and it won’t let me on I don’t want to incur late payments as I’ve either payed early or on time.

  4. Paula Schnabel

    I need to speak to someone about a payment this is the 3rd time ive messaged im really not happy with your customer service

  5. Melissa jones

    It will not let me order anything I have got available credit on my account but it’s still not working why is this please?

  6. Karen Kilburn

    I am having problems login in my account its saying my password is wrong and when try change its not going through also my bank card is change because of fraud and now when clearpay go to withdraw the money its not I have to pay late charges

  7. Chandana

    Hello Team
    Today i brought neckchain from Swarovski website through using of clearpay app but i have done payment with clearpay but i received mail from Swarovski they did not received the payment that order is very important for me kindly check and clear my problem.
    Thank you

  8. Terence Jones

    Hi had my payment taken today but they have took it from onther card not the one i usually use can you get in touch please

  9. Andranie Gooden

    Hi good afternoon I haven’t acces my account in couple months I only owe my one payment which 29 pounds so am trying to click payment and it won’t let are even add a new bank card can u guys help do this and start access my account to make new order and put on my new card please? Andranie Gooden 163 millfields Road wolverhampton Wv46je

  10. Agnieszka Nowicka

    Good morning from this side, Agnieszka Nowicka, I shop at your clepary and always write on every purchase that there was a problem

  11. Harvey palling

    I can buy anything as it’s asking me to verify my iD I’ve had my account for ages and only just had this problem my account is in good stead

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