You can use the Clearpay email addresses for making complaints, refunds/returns, verification queries, account-related problems, or any other general queries.
For complaints and feedback, send an email to:
Make sure to include your name, address, order reference, and supporting documents for your submitted complaint to help with expediting your complaint process.
For any other general questions, you will need to fill out the form below:
Most email requests are replied to within 2 working days, however, depending on the case, it might take more. For more urgent queries, you can use Clearpay Live Chat.
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