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Aviva Live Chat | Customer Service

Aviva Live Chat is open for the following hours:

Monday to Friday 8.00am – 8.00pm, Saturday 8.30am – 5.00pm and Sundays 10.00am – 4.00pm

Avivia Live Chat

The team of customer service representatives at Aviva Live Chat are available to answer any questions, queries or concerns regarding your insurance. Including, your car insurance, your travel insurance, your healthcare policy, queries about your pet policy, and anything else you can think of.

livechatdirectory aviva

The fastest way to connect to a human agent at Aviva is provided to you here. To launch the chat, use the link provided below and then click on “use our chatbot” and you will be connected to the bot. Ask the chatbot to connect you to a human agent and then provide the request you have.

To access the Aviva Insurance Live chat service click on the image below

Aviva live chat

How To Contact Aviva Customer Service?

You can contact the Aviva Insurance Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Aviva UK Contact Number: 0345 030 7041

Aviva Email Address:


  1. Sheila coutanche

    I require a simple answer regarding change of address . I have been holding on for over an hour which is not good enough . Ihave tried chat box but am not able to send my enquiries. Pease can you contact me. Thank you

  2. Aloma Solomons

    We need a phone number for the claims department or an email address as we need to get in touch with them we have been on the phone for more that 2 hours
    Please can you help as we are Pensiones
    Thank you

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