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Yorkshire Water Live Chat | Customer Service

Yorkshire Water customer service is available for the following hours:

From Monday to Friday 8am to 6pm
Saturday 9am to 5pm
Closed on Sundays and bank holidays


Yorkshire Water Live Chat

** The live chat service has been discontinued, please read below for contact numbers and alternative contact methods.

You can still contact Yorkshire water to get help and advice on your service, billing, and accounts, emergencies, reporting a leak or burst pipe, and low water pressure issues. you are also free to ask any other questions relating to your water or account with them.

How To Contact Yorkshire Water Customer Service?

You can contact the Yorkshire Water Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Yorkshire Water contact number: 0345 1 299 299

For deaf and HoH customers, you can this BSL interpreter service:

Alternatively, you can fill out their online form, using the link below:


  1. A Wilkinson

    There is a water leak at the junction of West End Avenue and St Georges Road, Harrogate. It is on the pavement by the entrance to the cricket ground. It needs urgent attention before cars spread water across the junction and it freezes.

  2. mercia nelson

    can someone from yorkshire water please come and take away the sand bags which were left to try and stem the leakage from under warerloo street richmond dl10 4qu as they are now overflowing and causing the dirty warter to spread all over my drive and in front of the two cottages next door. This water is now contaminated and smelly and i’m affraid it is now a health hazzard so please collect them before somebody gets ill !!!

  3. Miss Gulshan khan

    Hi my name is miss Gulshan khan date of birth 03/01/1983 address is 43 frizinghall road Bradford bd9 4LA.
    I am let you know I’m deaf can’t talk on the phone speak. I am just asking you I would like payment a bill every a months can you change date every 2 weeks please email to back to me Thank you

  4. David Bennett

    Hi I wonder when your team are going to attend the clanking sewerage covers in Church Street Norton, I know you have earmarked this job but this will be the second time it has been done. This annoys me every time I walk by, God knows what the residents think to this.

  5. Ruth Applegate

    Some time ago I made arrangements to have my water bill taken out my benefits I gave the lady my bank details but yet I’ve got a letter saying i owe £41.89

  6. Ruth Applegate p

    I made arrangements a while back and gave my bank details to a lady so my water payments could be taken out of my benefits yet you sent me a letter stating I owe you £41.89

  7. Richard Creese

    Why are you constantly digging the road up on the a646 Burnley rd at Brier Hey lane Mytholmroyd. It is getting beyond a joke . But no-one ever listens . And no one will contact me regarding this complaint to explain. Absolute gross incompetence. Of which management of your company i would describe as un employable.

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