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Vinted Live Chat | Customer Service

Vinted Customer Service Is Open For The Following Hours:

Vinted does not offer customer service through live chat, the fastest way to contact them is by creating a ticket online: Create a new ticket The average response time for tickets is 24 hours, make sure to attach any supporting documents in case you’re looking to get a refund or make changes to your order. Alternatively, you can submit your issues here:

contact vinted

How To Contact Vinted Customer Service?

Vinted UK only offers customer service through the online ticketing system. They do not offer a live chat service or a phone number to dial.


  1. june Leader

    I am not able to get into my account in the last couple of weeks. I have sold an item and cannot get the details to be able to send. I log in and it gives me a puzzle–java scrip will not let me do this. I want to close my account as this has happened more that once.

  2. Niall

    I have order something and it is at the collection point however my email with my phone and email with Vinted are different and it won’t let me get my collection code I have tried everything

  3. Benjamin Lowe

    Dear Vinted. The single denim jean I advertised today with a double are two separate advertisements. If you look closer at the sizes mention and appearances you will notice the hew between the single and double for sale. Nevertheless, I have three pairs of jeans for sale. Please reinstate the single jeans advertised.

  4. olu3353

    Tracking Code: MD********6
    Dear Vinted, I write to express frustration and annoyance expressed from the Buyer (ennybaba25) regarding this item. This has been out for delivery 6days ago and whilst this location is not too far from me, it is yet to be delivered. Please can you expedite an URGENT CHASE into this with a view to confirming its whereabouts and exact timelines of when it will be delivered. Thank you!
    Seller – olu3353

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