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Staysure Live Chat

Staysure Live Chat Is Open For The Following Hours:

Monday to Saturday: 8:30 am – 6:00 pm

Customers can now contact Staysure with little or no waiting time with its Free Live Chat feature. This prevents waiting in a queue in a call center
The friendly support staff provides insurance information about a wide range of holidays and cruises from all of the major holiday companies. They can also inform you about insurance for beach holidays, luxury cruises, city breaks, package tours, all-inclusive holidays, and river cruises, along with claims and changes to personal details.

The Free Web Chat option can be found on the bottom right-hand side of the page. Once you click on the purple button with “Contact us”, you will be connected to a customer support representative.

To access the Staysure Live chat, you can click on the image below

Staysure live chat

Staysure Customer Service

You can contact the Staysure Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

Stasure Contact Number: +44 1604 210845


  1. Barbara Potter

    Asked for my travel insurance to be posted and was promised it would be….Still not recvd in post…..have recvd email copy but need copy sent in post

  2. Mrs C Johnson

    We were refused travel this morning due to overnight changes with the SPTH, we had a paper form filled in ,but overnight it was changed to digital. We are still in the U.K. The purchase date on my policy is the 12/09/2020 and it states a 14 day cooling off period would I be entitled to any refund.
    Policy number1868076.

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