Selfridges Live Chat is Open for the Following Hours:
09:00 am to 08:00 pm – Seven days a week
The departmental stores have a presence across the UK and also, have a helpful and supportive customer support team for the resolution of their customers’ queries. You can catch up with its support team via its website twenty-four hours a day and seven days a week.
How to Contact Selfridges Live Chat
You can contact Selfridges’ customer team by clicking the ‘contact us’ tab present at the bottom of the homepage. Once you click the ‘contact us’ tab then you will be redirected to another webpage having several contact options including live chat.
For contacting the team via live chat, click this live chat (want to chat) tab, and a new window will pop up. Now enter relevant details like your name, email, and reason for a chat. After filling in these details, click the ‘start chatting’ tab and you will be instantly connected with the team. In addition, to live chat, you can also connect with the team via other means like phone, email, social and posts. Besides, the store has also a comprehensive FAQs section for clarifying general inquiries of the consumers.
For accessing Selfridges live chat, click on the following link.
Selfridges Customer Service:
You can contact Selfridges customer service via live chat and phone call. To contact them via live chat, follow the link above and look for the live chat segment at the middle of the page.
Selfridge Contact Number: 0800 123 400
There’s no way of finding the “live chat” button!
Their website is absolute sxxt. Half the time the live popup doesn’t even show up on the site. Then when you try and ring in to call they say they’re “really sorry but their stores are too busy” so there’s no one available to take your call and you have to return to the main menu.
Absolutely useless.. and it’s a headache trying to find their email complaints. I think it’s absolutely atrocious that you can’t get through to customer service for such a massive brand. Maybe the ombudsman should look into it further tbh.. sounds like they’re trying to dodge complaints.
I did not receive my parcel (parcel number 15xxxxxx R) on 27th Nov 2022.