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Oasis Live Chat

Oasis Live Chat Is Open For The Following Hours:

Monday to Friday: 8:00 am – 8:00 pm
Saturday: 10:00 am – 5:00 pm
Sunday: 10:00 am – 4:00 pm

Oasis Live Chat

The team of customer service agents at Oasis Live Chat is on hand to answer any of your queries or concerns. They bring you the latest high-street fashion online, from dresses to footwear, jeans to accessories. It is these products that the web chat team will help and support you with, along with order queries, deliveries and returns, sales, payments and refunds, discounts and gifts, and finally promotions and offers.

The Live Chat feature can be found on the bottom right-hand side of the page. You can click on the pink button “Chat”, to be connected with one of the members of the customer support team.

To access the Oasis Live chat you can click on the image below

Oasis Live Chat

Oasis Customer Service

You can contact the Oasis customer service team via live chat, and email. The live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled. Oasis does not offer phone support.


  1. Laxmi Gurung

    Send order back as though on order picture right colour shown, I was send a wrong colour frock, so send the order back, all items were send back but I did not get money for the dress, send email to customer service several times, email says its not delivered, no mode of communication, I have been their customer for years. Wrote review but could not see my post? Deleted by oasis.

  2. Jane Thomas

    I have two girt vouchers that were issued before your shops closed. I have tried using them now that you are trading on line but they are not being accepted. One of these vouchers, for £40 was issued on 15th April before your shops closed on 18th. Please would you let me know how I can redeem these. Thank you.

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