Fido Live Chat is Open for the Following Hours:
From Monday to Friday, 8am to 12am and Saturdays and Sundays from 9am to 8pm
To connect to an agent click on the link below and look for a black and yellow help button on the bottom right side of the page. When you open the chatbot, type in “speak to a person” or “chat with a specialist” and you will be redirected to a customer service agent as soon as possible.
To access fido live chat, click on the image below:
The chat service can be found at the bottom right side of the page. Click on the chat icon and type in “speak to a live chat representative” to get connected to a live agent.
If you prefer Facebook messenger, Fido customer service is available every day of the week from 8am to 12am:
Fido Customer Service
You can contact the Fido Customer service team via live chat, phone, email, and Facebook or Twitter. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.