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Card Factory Live Chat

Card Factory Live Chat Is Open For The Following Hours:

Monday to Friday:   9:00 am – 5:00 pm

Card Factory Live Chat

The team of customer service agents at The Card Factory Live Chat is available between 9am and 5pm Monday to Friday to answer your questions or queries. The Card Factory is one of the leading retailers of greetings cards and party products in the UK. Web Chat support is available on its website to allow the customers to get in touch instantly, without the need for call centers or emails. Customers can easily contact the support team to talk about any issue relating to the store, the company, or the service it provides.

The Live Chat feature is available halfway down the page on the right-hand side. You can click on the button “ask a question” to start a chat with the customer support representative.

To access the Card Factory Live chat you can click on the image below

Card Factory Live Chat

CardFactory Customer Service

You can contact the CardFactory Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

CardFactory Contact Number: 0800-069-8221 – Charges apply

CardFactory Email Address:


  1. Kate

    Very disappointed to see a lady serving me on the till today in Merryhill, wearing a face mask around her chin not covering her mouth or nose, really was no point wearing it at all. I understand they are hot and uncomfortable and staff want a break from them but my 6 year old son managed to wear one the whole time we were shopping. She did not set a good example to him or other shoppers, not to mention Card Factory following health and safety guidelines. It’s hard to enforce shoppers wearing them when staff are not bothering with it. Very disappointing and wont be returning there! Thanks Kate

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