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BT Live Chat

BT Live Chat Is Open For The Following Hours:

7:00 am – 10:45 pm – 7 days a week

BT Live Chat

BT Live chat has a team of experienced customer service representatives that specialise in phone, broadband, mobile and TV services as well as global IT networks. It offers a Free Web Chat service for its customers to get help with a BT service or product queries, you can also give them information about any phone line faults, broadband and email issues, billing enquiries, tracking or change an order, new sales enquiries and domain technical inquiries.

The BT Web Chat option is available on the bottom left-hand side of the page. When you chose a category to talk about and click on “continue”, you are directed to a new tab to start a conversation with the customer support representative.

To access the BT Live Chat, you can click on the image below

BT live chat


  1. Mike

    This page is out of date. There simply is no online chat service at BT any more. Goodness knows why – you’d think it was the easiest thing to have people do from home, but there it is.

  2. Ann Forshaw

    Trying to get to speak to an actual live chat person instead of a robot is none existent. Most companies do a tually have a real live live chat person!!!

  3. Sue Hall

    I am paying £50 a month and only getting broadband No TV No home phone no mobile I have been ripped off by sky and now its you

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