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Aqua Live Chat

Aqua Live Chat is Open for the Following Hours:

09:00 AM – 07:00 PM – Monday to Friday
09:00 AM – 04:00 PM – Saturdays
Unavailable on Sundays and other closed holidays

Aqua Live Chat

How to Contact Aqua Live Chat

For initiating the live chat, you have to click on the live chat option. After clicking, you will be immediately connected with a customer service representative who will ask you some questions for establishing your identity as the company’s consumer. Once your identity is established then you can go ahead with your query.

For accessing Aqua Live Chat click on the following link

Aqua Live Chat

** The chat feature is no longer available, you can only contact Aqua through their phone number below.

Aqua Contact Number:

0333 220 2691


  1. Pauline Ormston

    I don’t have my card any more. I don’t have my account number, and when I phone to discuss a payment it keeps asking for my account number which I don’t have..

  2. Elizabeth Paxman

    I have paid my account up to date and wish to cancel (close)my account. Please shut the account down completely so that any so called subscriptions and payments cannot be taken. I was ‘speaking’ to Farouk yesterday but then the contact went dead.

  3. Mrs Christine parkinson

    I need to talk to somebody on live chat about my aqua credit card as it has been subjected to card fraud and I need to know if it has been resolved

    • Angela potter

      I need a new card please I have not used it because I missed it and just found it and the date expired in 06/20

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