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Royal Mail Parcel Tracking: Track Your Delivery

You can track your package by entering the 13-digit tracking number given to you when you submitted your order. Or if the package is from a friend, you can ask them to provide you with the number. You can track both delivery and returns parcels using the form below.

Royal Mail Lost/Missing Parcel:

If Royal Mail has lost your package or if they accidentally damaged your parcel, you can claim compensation. You need to check your eligibility first, to fill out the online form visit this link:

Royal Mail Claims

Alternatively, you can get help from Royal Mail customer service.

Royal Mail Redelivery Request:

If the rider couldn’t deliver the parcel on the first try, you will need to book a redelivery. You can book a redelivery slot online by filling out this online form:

Royal Mail Redelivery Request

Tracking a Return Parcel:

If you’re returning a product/order via Royal Mail, you can use the tracking number given to you to track the package on this page. The same form can be used for tracking delivery and returns parcels.

Royal Mail Tracking is not working?

This can be due to a number of reasons:

1/ Royal Mail hasn’t accepted your package yet.
2/ They haven’t scanned and entered your package tracking information into their system. (ordered within the last 48 hours)
3/ Your tracking number is incorrect or invalid.
4/ Your tracking number has expired and been removed from the carrier’s system (for orders older than 6 months)