Evri Parcel Tracking: Track Your Delivery
You can track your package by entering the 16-digit tracking number you received when you made the purchase. Or if the package is from a friend, you can ask them to provide you with the number. You can track both delivery and returns parcels using the form below.
Evri Tracking is not working?
This can be due to a number of reasons:
1/ The carrier hasn’t accepted your package yet.
2/ The carrier hasn’t scanned and entered your package tracking information into their system yet. (ordered within the last 48 hours)
3/ Your tracking number is incorrect or invalid.
4/ Your tracking number has expired and been removed from the carrier’s system (for orders older than 6 months)
Evri Lost/Missing Package:
If Evri has lost your package or if they accidentally damaged your parcel, you can claim compensation. To do so, you need to make sure your package does not include any restricted items such as high-value diamonds, marble, stones, cameras, lenses, and many more. To make sure your items are not restricted, read their terms & conditions.
To submit your compensation request, you need to contact them via Evri Live Chat.
Tracking a Return Parcel:
If you’re returning a product/order via Evri, you can use the tracking number given to you to track the package on this page. The same form can be used for tracking delivery and returns parcels.