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We’re here to assist you 24/7. No matter what time of day or night it is, our dedicated team is available to address your concerns, answer your questions, and provide the solutions you need. Whether you’re facing an issue or simply have a query, we’re just a chat away. To start chatting with an agent, click on the image below:



Frequently Asked Questions (FAQs)

  1. I haven’t received my package. What can I do?
    • Answer: We’re sorry to hear that your package is delayed. Please provide us with your tracking number, and our agents will help you determine its current status and estimated arrival time using the online tools.
  2. How do I file a claim for a lost or damaged item?
    • Answer: If you believe your package is lost, first verify the delivery status using your tracking number. If the status indicates it’s delivered but you haven’t received it, reach out to us here. We’ll guide you through the claims process based on the courier you used.
  3. I want to lodge a complaint. How do I proceed?
    • Answer: Please detail your complaint in the chat, and our agent will address it promptly and provide a suitable resolution on how to get in touch with the complaints department of your chosen company.
  4. I’m facing technical difficulties. Can you help?
    • Answer: Absolutely! Our team is equipped to assist with various technical issues. Please describe the problem you’re facing, and we’ll do our best to provide a quick and efficient solution.

As part of our affiliation with JustAnswer, LiveChatDirectory may refer or link users to services provided by JustAnswer. These references or links are made with trust in the quality and integrity of services provided by JA.

Users of LiveChatDirectory should be aware that, in some instances, we may receive compensation or commissions for referrals or links that lead to a transaction on JustAnswer. However, this affiliation does not influence our editorial content, recommendations, or endorsements, and it doesn’t affect the price users pay for JustAnswer’s services. Our primary goal remains to provide value and clarity to our users.