Pro:Direct Live Chat Is Open For The Following Hours:
Monday to Friday, from 9am to 5:30 pm
To access the Pro:Direct Live chat you can click on the image below and look for the live chat button at the bottom right side of the screen
Pro:Direct offers live chat services on the weekdays during working hours to ensure their customers can reach out to their support staff in case of emergencies or for complaints and feedback.
It pops up when there is a live agent on the other end. Else you can always use other means to connect with them. The customer service team works on all 7 days except for UK holidays but Pro:Direct Live chat is available only from Monday to Friday.
What Are The Alternative Ways To Contact The Customer Service Team?
- Email:
You can always connect with Pro:Direct customer care service through their email, customerservices@prodirectsport.com. You will get your issue answered in 24 hours to 48 hours.
- Phone:
You can easily contact them at their customer care number 03714232020. It might take a long time as they take orders all over the world and have a huge customer base.
- Online Query Box:
You can use the online query box on their website to get automated responses for basic queries. It is a faster way to get your issues resolved.
- FAQs:
FAQs also come in very handy to get your queries answered. There are many questions readily answered. It helps customers faster, and you don’t even have to wait to connect with the customer service agent.
- Write a Letter:
You can also write to their address. PDS group, Torre House, Shaldon Road, Newton Abbot, TQ12, 4PQ, UK. You can expect their reply within 7 days.
Most of the questions are easily found in the Help and FAQs section. Look for it first before you try contacting them. Pro:Direct live chat services are not always active, but you can email them anytime, and they will revert as soon as possible.
Still waiting for purchest sport items since August 2022 for my 9years old boy.
Please can you help me.
07******6..
Do you guys ship to South Africa and what is the full shipping costs
Branko Djurovic
18:40 (3 minutes ago)
to Pro:Direct
Dear friends, today I mistakenly ordered 2 products separately and thus paid double delivery of £50. Can you send the ordered items in one package and get the £25 back?
THANK YOU IN ADVANCE
still waiting for a reply via the customer services email, its been 7 weeks and 3 emails later still nothing – regarding a return
when will i get my refund back ordered my boots 7 – 8 weeks ago and still haven’t been updated or refunded really not happy with the service.
Hi there,
I just received my parcel today, but the item you dispatched is wrong . I would like to return this item! And would need you support to send me the correct one(Mizuno Morelia Neo III β Elite).
Hi there,
I just received my parcel today, but the item you dispatched is wrong . I would like to return this item! And would need you support to send me the correct one(Mizuno Morelia Neo III β Elite). My order information is as below :
Order information:
Hi there,
I just received my parcel today, but the item you dispatched is wrong . I would like to return this item! And would need you support to send me the correct one(Mizuno Morelia Neo III β Elite).