Pro:Direct Live Chat Is Open For The Following Hours:
Monday to Friday, from 9am to 5:30 pm
To access the Pro:Direct Live chat you can click on the image below and look for the live chat button at the bottom right side of the screen
Pro:Direct offers live chat services on the weekdays during working hours to ensure their customers can reach out to their support staff in case of emergencies or for complaints and feedback.
It pops up when there is a live agent on the other end. Else you can always use other means to connect with them. The customer service team works on all 7 days except for UK holidays but Pro:Direct Live chat is available only from Monday to Friday.
What Are The Alternative Ways To Contact The Customer Service Team?
- Email:
You can always connect with Pro:Direct customer care service through their email, customerservices@prodirectsport.com. You will get your issue answered in 24 hours to 48 hours.
- Phone:
You can easily contact them at their customer care number 03714232020. It might take a long time as they take orders all over the world and have a huge customer base.
- Online Query Box:
You can use the online query box on their website to get automated responses for basic queries. It is a faster way to get your issues resolved.
- FAQs:
FAQs also come in very handy to get your queries answered. There are many questions readily answered. It helps customers faster, and you don’t even have to wait to connect with the customer service agent.
- Write a Letter:
You can also write to their address. PDS group, Torre House, Shaldon Road, Newton Abbot, TQ12, 4PQ, UK. You can expect their reply within 7 days.
Most of the questions are easily found in the Help and FAQs section. Look for it first before you try contacting them. Pro:Direct live chat services are not always active, but you can email them anytime, and they will revert as soon as possible.