Post Office does not have any live chat facility but it does have a live call service that is open for the following hours:
24 hours a day – seven days a week
Besides its amazing postal products and other services, Post Office also offers an amazing Live Call Service. The customer support team of the company is friendly and experienced who can help you with any of your queries and inquiries. Besides, the team will also tell you about booking procedures, tracking services, fee structures, available promotions and discounts, and much more.
How to Contact Post Office Live Call Service
To access the live call service of Post Office, just visit its homepage and at the top of the homepage, you will find ‘help & support’ tab. Now just click this help and support tab and you will be redirected to another webpage where you will find several categories like insurance services, credit cards, postal services, mortgages, etc.
For initiating a live call session, click your desired category and a relevant phone number will pop up. Just pick up your phone and dial the given number for contacting the customer support team of Post Office.
Alternatively, you can submit your issues here:
How do I speak to someone at Post Office?
Post office does not offer an online chat service, therefore the only way to connect an agent is to call them via the phone number provided above. Alternatively, you can request help on this web page.
My item was delivered to wrong door and has now gone back to post office
I posted a letter for my granddaughter at the end of November to her penpal in New York. The first letter she sent did not arrive so I paid £7 to have this one tracked and signed. We have heard no more. I have tried navigating your FAQ with no success. I also tried to do the same on the American site , again it was pointless. I do not have hours to spend in this fruitless trask. Please help
The incorrect postcode has been put on certificate of posting by post office clerk even though the parcel has the correct one. What are my chances of it getting to the correct address on the parcel and not on the certificate of posting.
I’m trying to track my parcel but the tracking facility is not working!