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Ernest Jones Live Chat | Customer Service

Ernest Jones Live Chat is Open for the Following Hours:

09:00 am to 6:00 pm – Mondays to Fridays
Closed on Saturdays and Sundays

Ernest Jones is one of the UK’s largest watchmakers and jewelry. It originated in London and then expanded into a number of locations across different Cities.

In order to connect to their live chat, follow the instructions below. At first, you will be connected to a virtual assistant and if you need a live person on the chat, just type in “connect to an agent” and you will be redirected to a representative. Please note that the live chat will only be available during working hours and if you contact them outside of those hours, you can only speak to the virtual assistant.


For accessing Ernest Jones Live Chat, click on the following link.

Ernest Jones Customer Service

You can contact the Ernest Jones Customer service team via email and phone. The phone number can be used for a faster turnaround time and has less than 2 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

LiveChatDirectory is not affiliated to, linked with, or otherwise endorsed by Ernest Jones. All product and company names are trademarks or registered trademarks of their respective holders.

We are an independent business directory of live chat data that enables UK consumers to easily and quickly find customer service information and discuss their issues and in some cases, share with us.

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