EON has stopped offering customer service through email and the only possible method to connect to their customer service is either through the EON live chat or a call.
EON Email Address for Complaints:
You can still use the EON email address to submit a complaint to the company. More than 64% of the complaints are taken care of within 1 working day, however, in some cases, it might take up to 1 working week depending on the complexity of your case. To submit a complaint over email, send a letter to:
installationservicescomplaints@eonenergy.com.
EON Next Email Address:
To submit a complaint to EON next, send an email to this email address: