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DFS Live Chat | Customer Service

DFS Live Chat is open for the following hours:

Monday – Sunday 9:00am – 6:00pm


The team of representatives at DFS offer a live chat feature that combines cutting-edge communication technology with good old-fashioned customer service. Their team of lovely personal shoppers brings their expertise directly from theIr head office to your home. The web chat facility can be found on the right-hand side of the screen, titled Need Help?

To access the DFS live chat click on the image below

How To Contact DFS Customer Service?

You can contact the DFS Customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.

How do I speak to someone at DFS?

DFS live chat is a service that allows you to connect to customer service agents online. The service is available to all UK users and is available from Monday to Sunday from 8:00am to 6:00pm. Follow the instructions provided on this page to connect to DFS live chat

DFS Customer Service Opening Times:

The customer support team is available from Monday to Sunday from 8:00am to 6:00pm. You can also contact the customer care team through the live chat service to reduce your waiting time.

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